Shipping Policy

Last updated: July 2026

1. Service Area

Siren Tech primarily upfits agencies and customers in the Northeast United States, including New York, New Jersey, and Pennsylvania. Although Siren Tech upfits the tri-state area, drop ship coverage area spans across the United States. Vehicle upfitting services are performed at our facility located at 195 Halsey Road, Newton, NJ 07860.

2. Parts & Equipment Orders

For orders involving parts, accessories, or equipment shipped directly to a customer, shipping timelines depend on manufacturer availability and carrier schedules. Estimated lead times will be communicated at the time of order confirmation. Siren Tech is not responsible for delays caused by third-party carriers or manufacturer backlogs.

3. Shipping Costs

Shipping costs, if applicable, will be itemized in your project quote or invoice. Some orders may qualify for free local delivery within our service area. All shipping charges are non-refundable once an order has been dispatched.

4. Damaged or Lost Shipments

If you receive a shipment that appears damaged, please document the damage with photos and contact us within 48 hours of receipt at info@sirentech-us.com. We will work with you and the carrier to resolve the issue as quickly as possible.

5. Fleet & Vehicle Delivery

For completed vehicle builds, delivery arrangements must be coordinated directly with our team. Vehicles will not be released until the customer reviews and accepts the final product prior to pick-up/delivery.

6. Contact Us

For shipping-related questions, please reach out to us at:
info@sirentech-us.com
(973) 584-7714